Please read through the following Q&A’s
Q) How do I get in contact with you?
A) Please contact me via the email address on the home page of this website or via our Face Book page
Q) How do I book?
A) All initial bookings are done online via our bookings page from there I will call you as soon as I can. (Please note this can take a few days as there can be hundreds of emails to get through at times)
Q) How do I pay?
A) I will call you and I will process your credit over the phone. Please note I do not do Bank Transfers, Accept Cash on the day or any other form of payments. Why? because it never works out and makes me cry.
Q) Can I change my booking at short notice?
Q) I forgot to attend a tour can I have a refund?
A) Tickets for the tour and lunch bookings will be only refunded in the
event that it is necessary for us cancel the tour and or the luncheon. If you are unable to attend on the day there are strictly no refunds for any reason. This includes “My girlfriend’s dog was a bit unwell on the day” I kid you not.
Q) Where am I going?
A)The tours are conducted from Moorooduc Estate Winery 501 Derril rd, Moorooduc.
A) The early tours starts at 10:00 am
A) The later tour starts at 11:45am
Q) Can I book in for the lunch with out doing the tour?
Q) Are you able to cater for particular food requirements?
A) Yes… but you have to tell us when you book, as we wont be able to do something on the day.
Q) What happens to the Mushrooms we pick?
A) We cook them up in Moorooduc Estates beautiful wood fired oven and feed them to you with a glass of Moorooduc estate wine!!
Q)Can I take the mushroom we pick?
A) No…You will get to taste the mushrooms we pick but you we will not allow you to take them home with you. Why you ask? Because if you stop and pick a poisonous type on the way home and kill all your family…. I don’t want to have to deal with that. So Just No 🙂
Q) Can I do the tour without a car
A) You will need your own car.
Q) What should I wear?
A) Wear appropriate clothes & shoes for the weather.
Q) Should I bring my elderly grand parent?
A) Maybe…If they are used to walking a couple of kms per day then sure. Wheelchairs, walking frames, not confident on walking over broken ground? then sorry its not for them.
Q) Is it good to bring small children?
A) You can but they often cry a lot and one of the parents more often than not goes and sits in the car with the child and misses out, its up to you.
Q) Is it suitable for younger children or teenagers?
A) We like kids! Although other people have paid to come on the tour as well, so if they are going to be distracting for you and everyone else then maybe not. It does make it hard when they run around shouting , waving sticks in the air and squashing the mushrooms. I know they are just “being kids” but I do get sad & teary when that happens, just saying.
Q) Can I bring my dog… he really friendly and lovely!
A) We like dogs a lot!! Although many other people are scared of dogs regardless. Other people have paid to come on the tour as well, so we ask you to please leave your dog at home.
Q) Do you sell vouchers?
A) No, it is too complicated with this type of event. Join our mailing list and you will get to hear about the tours before anyone else.
Q) Do you do week day tours?
A) No I’m sorry I don’t.
Q) “That blurry picture I send from my phone of a mushroom, can I eat that?”
A) Most likely not, I cant really tell 😉
If you have not found the answer to your question please contact me via the email address on the home page of this website and I will do my best to do so.